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Shanghai Office: Room 1506, Yuexiu Building, No. 388 Fushan Road, Pudong, Shanghai
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Shining Together in 2025 with NovaTech
In 2024, we said: The path ahead might be dim, but NovaTech will shine like a new star. In 2025, we honor our journey and shine together into the future!
2025.01.13
NovaTech AI Insights | How to Make AI Understand Business and You Better
21
2024-06-21
NovaAI
In our previous events, we shared how to view AI from the perspectives of HR, sales, finance, marketing, and IT in enterprises, and how AI empowers businesses. In this event, we are looking at AI from the perspective of enterprise operations, with a holistic view of the importance of AI to businesses.
To enable AI to better empower enterprise operations, we first need to clarify what the six major systems of enterprise operations management are.

The main aspects involved include: sales and marketing (content, channels, etc.), product research and development (project optimization), service support (customer service, after-sales), talent (recruitment, training, performance), processes (procurement, contracts, approvals), IT (client-side, infrastructure), and industry-specific areas such as supply chain and inventory.
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In terms of these six major systems of enterprise operations management, in what business dimensions can AI empower us?
For example, AI can assist in decision-making through data analysis and prediction; AI customer service can provide 24/7 instant customer support. With AI, we can not only improve existing work efficiency but also explore more possibilities for the future use of AI.
Of course, having AI is just the first step.
The use and popularization of AI does not equate to an increase in business efficiency. The key to improving business efficiency lies in the ability to use AI effectively. AI is merely a tool, and if a business cannot use AI correctly and effectively, the results will be far from satisfactory.
How to operate AI well and enhance the AI competitiveness of a business?
The core first step is to enable employees to master AI and enhance their AI skills.
The second step is to make AI understand the business better.
 
1) How to Enable Employees to Master AI
We need to enhance employees' interpersonal communication skills, thinking and creativity, judgment, and task decomposition abilities. This is the first level.
More advanced is the understanding of the principles of generative AI, the principles and techniques of prompt words, and human-computer interaction strategies. These can be collectively referred to as "AI skills." Only with strong "AI skills" can we better empower businesses.
AI is an extension of human capabilities, and humans are the amplifiers of AI capabilities. Therefore, the future will not be about AI replacing humans, but rather those who can use AI replacing those who cannot.
(Demo display: Comparison of results from different capabilities using AI)
2) How to Make AI Understand the Business Better
"Prescribe the right medicine for the illness." Use different AI products for different stages.
When a business undergoes digital transformation, it is not just about deploying AI. We also need to train the entire staff and streamline business processes. Therefore, when a business transforms with AI, we usually recommend starting with basic applications. When the business is ready, further deployment can be considered.
Of course, NovaTech conducts rigorous business research when deploying AI to help businesses accurately grasp their needs and pain points, ensuring that the AI products used are a good match.
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